The ability to detect a “man down” incident is crucial for employee safety. If there is no motion for a configurable amount of time, safety devices need to automatically issue an audible, visual and tactile local alarm to the user and notify monitoring personnel so they can ensure the employee’s safety. At this point, your lone worker employee can turn off an alarm to indicate no help is required, but if he or she does not respond to the local alert, a monitoring team should be notified so an emergency response can be initiated.
When using Blackline Safety’s live monitoring, our team will receive the person’s name and precise location, and the type of alert sent. This service is staffed with professionally trained monitoring agents 24 hours a day, 365 days a year. They will immediately respond, according to emergency response protocols set by your company, so your employee receives help as quickly as possible. When these incidents occur, every second counts to ensure help is on the way.
Traditionally, lone worker safety monitoring included each employee periodically disrupting their work to check-in and confirm their wellbeing. This could mean that they called a co-worker, supervisor, call center or automated call-in system. If a company required a call every two hours and something happened shortly after, that lone worker could need help for up to two hours before their next check-in was missed, and a response was initiated when the missed check-in is noticed.
Fortunately, this old school check-in system can be replaced with new technology. Blackline's G8 Lone Worker device helps provide increased safety tracking, including check-in prompts, without interrupting employee productivity or taking them away from a task.
There are times when a lone worker will need to actively reach out for help, such as the case of a recent vehicle collision in a remote area of Mexico that led to the explosion of a tanker truck. The nearest city was 30 miles away, but an observer of this crash was wearing a Blackline lone worker device and quickly responded by pulling the device’s SOS latch. A phone response took place within 35 seconds, and emergency response quickly dispatched with fire and ambulance personnel arriving on the scene within 20 minutes.
Un système pour travailleurs isolés doit permettre aux employés de demander de l'aide à tout moment, où qu'ils se trouvent, grâce à une alerte déclenchée instantanément afin qu'aucun travailleur ne soit laissé pour compte.
5) Communications bidirectionnelles
Integrated communications capability takes a lone worker monitoring system to the next level by giving it practical usage on a day-to-day basis. The push-to-talk functionality on Blackline lone worker devices eliminates the hassle, range limitations, and expense of two-way radios by incorporating those communication capabilities into an intrinsically safe, wearable device. Lone workers can use their device to talk to other employees quickly and easily, whenever needed, significantly improving productivity, efficiency, and device adoption. Blackline devices also allow for two-way text messaging, which is helpful for mass notifications to all active devices in a particular area. Combining all these features into one device can save companies thousands of dollars over the lifetime of their fleet, and offers the peace of mind that comes from knowing that workers can easily communicate on the job (and are protected even when they can't call for help themselves).
6) Surveillance 24 heures sur 24, 7 jours sur 7
Lorsque des alertes sont déclenchées, une réponse rapide et précise est cruciale pour la sécurité de votre équipe. Si une entreprise ne dispose pas d'un superviseur ou d'une salle de contrôle de sécurité ouverte 24 heures sur 24, l'externalisation de services de surveillance 24 heures sur 24 et 7 jours sur 7 est une option permettant d'assurer la sécurité des travailleurs à tout moment. Lors du choix des services de surveillance, il est important de sélectionner ceux qui disposent d'agents formés professionnellement qui traitent une alerte dès qu'elle est reçue jusqu'à ce que la situation soit complètement résolue.
Contrairement aux centres d'appels traditionnels qui se consacrent souvent à la fois au télémarketing et à l'assistance informatique, le Centre des opérations de sécurité (SOC) de Blackline est assuré 24 heures sur 24, 365 jours par an, par des agents de surveillance formés professionnellement. Notre équipe utilise Blackline Live, un portail en ligne en direct qui fournit des informations essentielles sur les alertes d'urgence en temps réel. Elle gère les alertes de sécurité depuis leur réception jusqu'à leur résolution en suivant votre protocole d'intervention d'urgence personnalisé et documenté. Et en cas d'urgence, nos agents sont habilités à alerter les services d'urgence locaux. Avec 99 % des alertes traitées en moins d'une minute, le SOC de Blackline offre des services de surveillance et d'assistance sans souci, afin que vos employés puissent avoir l'esprit tranquille, sachant que vous êtes là pour les soutenir.
7) Connectivité cloud
When monitoring software is delivered through an online interface, companies benefit in numerous ways. In our system, there’s no software to manually install, update, and manage, so no support is needed from busy IT professionals. Blackline's lone worker safety devices are kept up to date automatically as a result of their built in connectivity. Blackline Live provides companies with high service availability, with a cloud-hosted infrastructure operating 24/7/365, with 99.9% uptime.
Our workforce safety platform supports clients in more than 100 countries, in multiple languages, around the globe. Data is securely stored, available whenever companies need access for reporting or analytics, including alert records, gas exposures, health events, and more.
8) Device Connectivity
Connectivity is a standard expectation for the majority of devices we use daily, and lone worker devices are no exception. Blackline identified this early, and connected safety has been a long term focus of our device and platform design. Our devices come with integrated antennae to connect devices to LTE and Dual-Band GPS/GNSS whenever they are in operation. Connectivity allows communication services to function, and maintains a lifeline between the device wearer and remote monitoring teams – ours, yours, or both. Unlike phones or app-based lone worker monitoring solutions, dedicated lone worker devices are not impacted by cellular carrier choice, variability in battery life, personal device privacy, or system platforms.
For workers outside of reliable cellular coverage, Blackline G7x devices can pair with a G7 dock to connect workers to support via the Iridium Satellite network. When working indoors with less reliable GPS location services, Blackline Location Beacons form a network of wireless positioning transmitters to improve the accuracy of the device user's reported location on maps in Blackline Live.
9) Intrinsically Safe Design
Whether your facilities have intrinsic safety/ATEX requirements, or workers have the potential of operating in conditions that demand this, a worker safety device built to intrinsically safe/ATEX design standards is an important consideration for your safety program. Blackline Safety lone worker devices are compliant in these environments, and ensure that work can proceed with the full function of safety wearables intact. Many alternative tools do not meet these requirements, including phones and some traditional radios. Blackline's solution covers communication and safety needs in one device that doesn't limit a worker's ability to safely operate anywhere the job takes them.
10) Seamless Gas Detection
Another key feature of a optimal lone worker safety platform is the ability to seamlessly integrate gas detection when required. Whether single gas or multi-gas detection is needed, it’s important to have the flexibility to integrate gas detection in your specific worksites. G7 can easily be adapted to be a wireless gas detector through our exclusive modular design to support environmental gas detection — and, when needed, ultra-efficient evacuation process management. This technology provides instant situational awareness and connectivity across industry, location, and scenario. Choices exist among three cartridges (single-gas, multi-gas, and multi-gas with pump for confined space situations) and a variety of sensors to combine easily configurable technology with the specific hazards of the worksite.
Contactez Blackline Safety
Nous investissons des millions de dollars dans la technologie et la recherche, et nos systèmes sont reconnus dans tout le secteur pour leur innovation et leur qualité. Nous concevons et fabriquons nos appareils et notre plateforme logicielle hébergée dans le cloud en interne. Le résultat est la première solution au monde de surveillance de la sécurité des travailleurs isolés, prête à l'emploi et utilisable partout, qui offre la polyvalence nécessaire pour répondre aux attentes les plus strictes des clients.
Pour discuter du système optimal pour les travailleurs isolés dans votre entreprise, veuillez nous contacter.
In some cases, a lone worker can reach out for help under their own power after a fall. However, in dire situations where they aren’t able to communicate, the gyroscope fall detection capabilities of a lone worker device can be a lifesaver. This technology can automatically differentiate between a fall’s signature movements and those associated with actions like jumping off a truck’s tailgate or walking down stairs. The technology can be adjusted to dovetail with activity levels and employee roles, using advanced micro-electromechanical sensors to monitor a lone worker’s motion continuously. If a fall is indicated and the employee doesn’t deactivate the alarm to confirm their wellbeing, a pre-determined alert response is triggered. 
